Frequently Asked Questions
All answers to your questions about ab71 in one place
From opening an account and bKash deposits to cricket betting and using bonuses — whatever questions you have about ab71, you will find clear answers to everything right here.
ab71 is a popular online entertainment platform in Bangladesh where slots, cricket betting and live casino are all available. Whether you are a new player or an existing one — this FAQ page is here to give you quick answers to all common questions. Below, 22 questions and answers are organised into five topic-based sections. If you cannot find your question, our 24/7 live chat support is always active.
Account and Registration
Opening an account at ab71 is very simple. Go to the login page and fill in the form with your mobile number, password and the required details. Once registration is complete, you can access the platform straight away. The whole process takes just a few minutes.
ab71 is for people aged 21 and above only. During registration you must confirm that you are 21 or older. Accounts found to belong to underage users are closed immediately.
No, each player may open only one account. Creating multiple accounts is against the rules and puts both accounts at risk of being cancelled. Only one account can be registered per mobile number.
Use the "Forgot your password?" option on the login page. A verification code will be sent to your registered mobile number. Use the code to set a new password. If you have any trouble, contact our live chat support.
Yes, you can update your profile details from account settings. For changes to core identity information, please get help from live chat support. Providing accurate information is essential for withdrawals.
Deposits and Withdrawals
ab71 currently supports four popular mobile payment methods in Bangladesh: bKash, Nagad, Rocket and Upay. These methods are completely secure and transactions are generally completed very quickly.
Money deposited via bKash is usually added to your ab71 account within a few minutes. Deposits made through Nagad, Rocket and Upay are processed at the same fast speed. If there is any delay, please let us know via live chat.
The minimum deposit amount at ab71 is ৳300 — this applies to all methods: bKash, Nagad, Rocket and Upay. For withdrawals, the minimum amount is ৳500.
Withdrawal requests at ab71 are usually processed within 10 to 45 minutes. Even during peak times, the money is sent to your bKash or Nagad account within 45 minutes.
ab71 does not charge any extra fees for deposits or withdrawals. However, if your bKash, Nagad or other payment provider charges a transaction fee, that is applied according to that provider's own policy.
If a withdrawal has not gone through after more than 45 minutes, contact ab71's 24/7 live chat support. Keep the transaction ID and deposit details on hand so the issue can be resolved quickly.
Games and How to Play
Go to the cricket section of ab71 and select any active match including BPL. You will see various markets for the match (match winner, toss, total runs, etc.). Click on your preferred market, enter the amount and confirm your bet. After the match ends, the result is settled automatically.
ab71 offers slot games from various well-known providers including PG Soft, Pragmatic Play and JILI. Popular titles like Fortune Tiger, Gates of Olympus and Fortune Gems are available, along with fishing games and arcade games.
In ab71's live casino section you can play games like live baccarat, roulette, blackjack and Dragon Tiger with real dealers. These are powered by top providers such as Evolution Gaming and Ezugi.
Yes. ab71 uses games only from trusted and recognised providers. All games use Random Number Generator (RNG) technology, which keeps every result completely independent and unbiased.
Absolutely. ab71 is fully mobile-friendly. All games can be played smoothly on both Android and iOS phones through the browser. From slots to live casino and cricket betting — every feature works fully on mobile.
Bonuses and Promotions
The ab71 welcome bonus is 100% of your first deposit — up to ৳8,000. That means if you deposit ৳4,000, you will receive an extra ৳4,000 as a bonus. The bonus is added automatically when you open a new account and make your first deposit.
The wagering requirement for the ab71 welcome bonus is 15 times (15x). That means once you have placed total bets equal to 15 times the bonus amount, you can withdraw the bonus funds.
The ab71 VIP program has 5 levels: Bronze (up to 0.2% weekly cashback), Silver (0.4%), Gold (0.6%), Platinum (0.8%) and Diamond (1.0%). The more you play, the higher the level you reach and the more benefits you receive.
Yes, ab71 regularly offers various promotions — especially special offers around BPL and IPL during the cricket season. Special bonuses are available during festivals like Pohela Boishakh and Eid. Check the platform regularly to stay up to date with the latest offers.
The terms for using a bonus depend on which promotion you have claimed. The welcome bonus can generally be used across all sections. Check the specific terms of a promotion from the bonus section after logging in or by asking via live chat.
Security and Responsible Gaming
ab71 uses SSL (Secure Socket Layer) encryption technology to keep all data secure. Your personal information and financial transactions are processed in a fully encrypted environment. No information is shared with any third party.
Responsible gaming means playing for entertainment within your own means. ab71 supports this principle and gives players options to set financial limits and self-exclude. This platform is for users aged 21 and above only.
Yes. If you feel you need a break, contact the ab71 support team. They will help you set a temporary or long-term limit on your account. You can find more details on the responsible gaming page.
ab71's support team is active 24 hours a day, 7 days a week (BST) in Bengali via live chat. Any issue — deposit, withdrawal, technical or account-related — is addressed for resolution immediately.
ab71's full privacy policy can be found in the footer of the site. It contains detailed information about how your data is collected, used and protected. For any questions, contact [email protected].
If you notice that you keep playing despite losses, or are betting money meant for household expenses — these are signs of addiction. In that situation, let us know via ab71's live chat or visit the responsible gaming page. Your wellbeing comes first.
Still have questions?
Our Bengali support team is with you 24 hours a day, 7 days a week. Get all your issues resolved via live chat in just a few minutes.